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Privacy Policy

for Secure File Locker for Mac Finder • finderlock.com
Last updated:

Quick summary

  • We designed the app to work locally. Your protected files never leave your Mac.
  • We do not collect analytics or usage telemetry. No tracking scripts. No monitoring tools.
  • We use AES‑256 encryption via macOS's native encrypted disk image format (sparse bundles). No custom crypto.
  • Passwords are never stored in plaintext. We rely on the macOS Keychain and system security.
  • Touch ID stays on your device. We never see or store your biometric data.
  • The only network activity is for payments and subscriptions powered by Lemon Squeezy.

Who we are

This policy covers the website finderlock.com and the macOS application "Secure File Locker for Mac Finder" (the "App"). References to "we", "us," or "our" mean the publisher of the App and website available at finderlock.com.

Contact: support@finderlock.com

What we process (by surface)

In the macOS App

  • Protected content (your files and folders): stays in locally encrypted sparse bundles on your Mac. Not collected or transmitted to us.
  • Credentials: app‑level secrets (like an app password if you set one) are stored via Keychain. Plaintext storage is never used.
  • Touch ID / biometrics: handled by macOS LocalAuthentication. We receive only a pass/fail signal. No biometric templates are accessible to us.
  • Auto‑lock timers & settings: saved locally in your user profile (preferences). Not transmitted.
  • Crash info / logs: none are sent to us automatically. If you share logs for support, we'll handle them under "Support communications."

On the Website

  • Basic HTTP data (IP address, user agent) as part of normal server operations.
  • No analytics and no third‑party trackers are embedded by us.
  • Affiliate attribution via Lemon Squeezy's program: tracking occurs locally on your device and communicates with Lemon Squeezy to recognize referrals. No personal data is shared by us.

Payments & Subscriptions (Lemon Squeezy)

  • Customer & billing data such as name, email, address, VAT/Tax info, payment method details, and transaction records are processed by Lemon Squeezy as our payment processor and subscription manager.
  • We receive access to necessary subscription status data (e.g., active, canceled, renewal date) to activate and maintain your license.
  • Card details are handled by Lemon Squeezy and their sub‑processors; we do not store or access full payment card numbers.

Why we process data (purposes)

  • License & subscription management: to confirm purchase status, enable features, and send essential account notices (renewals, payment issues).
  • Support: if you contact us, we'll use the info you provide (e.g., email, optional logs) to respond and resolve issues.
  • Security: to protect accounts and prevent abuse (e.g., fraud checks by Lemon Squeezy).
  • Legal & tax: to meet accounting, tax, and compliance obligations.

How we keep things local & secure

  • Local‑only design: the App operates without network access except subscription checks/updates with Lemon Squeezy.
  • Encryption: protected containers use macOS's encrypted sparse bundles with AES‑256. Keys never leave your device.
  • Keychain integration: sensitive secrets are stored using the macOS Keychain; passwords are never saved in plaintext.
  • Touch ID privacy: biometric matching occurs in the Secure Enclave; we only receive success/failure.
  • Sandbox compliance: the App requests only the minimum permissions needed for Finder integration and secure storage.
  • Auto‑lock: you can set an inactivity timer that re‑locks protected containers.

Your rights

EU/UK (GDPR)

  • Access, correction, deletion, restriction, portability, and objection where applicable.
  • To exercise: email support@finderlock.com. We may ask you to prove purchase/control of the subscription.
  • You can also contact your local data protection authority.

United States (CPRA/CCPA and similar)

  • Right to know/access, correction, deletion, and to opt‑out of certain data sales/sharing.
  • We do not sell your personal information. We do not share for cross‑context behavioral advertising.
  • Requests: email support@finderlock.com. Authorized agents may act on your behalf with proof.

Other regions

We honor applicable local rights. If your laws grant you similar rights, contact us and we'll help.

Data sharing & disclosures

  • Lemon Squeezy (payments, subscriptions, invoicing, tax). Acts as our processor/merchant of record and uses its own sub‑processors (e.g., payment gateways, tax calculation providers).
  • Affiliates (attribution only): handled via Lemon Squeezy's program with local tracking. We do not share your personal data for this.
  • Service providers we may use for essentials like email delivery or secure hosting of our website. They process data under contract and only as needed.
  • Legal: if required to comply with law or protect our rights, users, or the public.

We don't sell personal data. We don't use ad networks or social media pixels.

Data retention

  • Subscription & billing data: kept for as long as you have an active subscription and thereafter as required by tax/accounting laws.
  • Support communications: retained only as long as needed to handle your request and maintain service history, unless you ask us to delete them (where feasible).
  • App settings & containers: live on your Mac. Delete them at any time by removing the App's preferences and encrypted bundles.

Cookies & local storage

  • Website cookies: used only for essential operations (e.g., remembering basic site preferences or affiliate attribution via Lemon Squeezy). No analytics cookies.
  • In‑app storage: preferences and state are kept locally on your Mac; we don't receive this data.

Questions? support@finderlock.com

Product highlights: Finder integration • menu bar access • dashboard • dual auth (password / Touch ID) • AES‑256 encrypted sparse bundles • auto‑lock • dark mode • accessibility support.